Crestron Lighting System Not Controllable via App

The Crestron lighting system is not controllable via the Crestron app, what steps should I take?

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The Issue

The Crestron lighting system is not controllable via the Crestron app, what steps should I take?

Steps to Resolve

1

Step 1

1. Ensure the lighting system is powered on and connected to the network.

2

Step 2

2. Verify that the mobile device is on the same network as the Crestron system.

3

Step 3

3. Restart the Crestron control processor and the lighting control module.

4

Step 4

4. Check the app settings to ensure the devices are properly configured.

5

Step 5

5. Reboot the mobile device and try reconnecting to the Crestron system.

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