SnapAV Luma Camera Not Displaying Video

My Luma camera is not displaying video, what could be the issue?

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The Issue

My Luma camera is not displaying video, what could be the issue?

Steps to Resolve

1

Step 1

1. Ensure the camera is powered and connected to the network.

2

Step 2

2. Check the NVR or DVR settings to confirm the camera is detected.

3

Step 3

3. Try resetting the camera to factory settings and reconfigure it.

4

Step 4

4. Update the camera firmware using the Luma Surveillance software.

5

Step 5

5. If the problem persists, inspect the network cables and replace them if necessary.

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