SnapAV Networking Device Not Accessible in OvrC

I can't access my networking device in the OvrC portal, how do I resolve this?

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The Issue

I can't access my networking device in the OvrC portal, how do I resolve this?

Steps to Resolve

1

Step 1

1. Ensure the networking device is powered on and connected to the internet.

2

Step 2

2. Log into OvrC and verify that the device is listed under the correct site.

3

Step 3

3. Reboot the networking device and check for any IP conflicts.

4

Step 4

4. Try factory resetting the device and reconfigure it in OvrC.

5

Step 5

5. Contact SnapAV support if the issue persists after troubleshooting.

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