Knowledge Base

Knowledge Base Articles

Master your AV setup with our comprehensive guides, from basic troubleshooting to advanced audio configurations.

Add Article
No Original SIMPL Source Code? How to Recover Future Access

Troubleshooting • 1 min read

No Original SIMPL Source Code? How to Recover Future Access

This article will explain the process of embedding SIMPL programs in the compiled .lpz of the code you upload to the processor.

Frozen Video Feed

Troubleshooting • 1 min read

Frozen Video Feed

The video feed is frozen, how can I fix it?

No Sound from Speakers

Troubleshooting • 1 min read

No Sound from Speakers

There is no sound from the speakers, what should I check?

Screen Flickering

Troubleshooting • 1 min read

Screen Flickering

The screen is flickering, what could be the cause?

Microphone Not Picking Up Sound

Troubleshooting • 1 min read

Microphone Not Picking Up Sound

My microphone isn't picking up any sound, how do I resolve this?

Choppy Video Playback

Troubleshooting • 1 min read

Choppy Video Playback

The video is choppy, what can I do to smooth it out?

An unhandled error has occurred. Reload 🗙

Rejoining the server...

Rejoin failed... trying again in seconds.

Failed to rejoin.
Please retry or reload the page.

The session has been paused by the server.

Failed to resume the session.
Please retry or reload the page.